WHEN YOU CHOOSE J. BLANTON, YOU'RE CHOOSING...

Positive: Quality, Responsiveness

Our 4-unit building dates back to the 1920's, so understanding and maintaining our plumbing infrastructure is essential. While we have had to call J Blanton Plumbing a number of times... read moreOur 4-unit building dates back to the 1920's, so understanding and maintaining our plumbing infrastructure is essential. While we have had to call J Blanton Plumbing a number of times for major and minor problems, planned renovations and a few 'emergencies', I learn something new and useful every time. Our most recent call for pumping out the catch basin is a good example. J Blanton Plumbing promptly scheduled an appointment for a meeting with the chief sewer tech, Andrew. Between us, we worked out a sketch of how the catch basin was originally designed, and how it is supposed to work. Andrew has long experience with the in's and out's of catch basins, and prepared a couple of written estimates, with recommendations on what should be done, ASAP, and what could be done longer term. Our building committee was able to quickly understand the work to be done, and it's cost and agreed to proceed with the most important work. J Blanton Plumbing again promptly scheduled a date for a "pump-out". The day before and on the scheduled date, I got updates for what time the work would begin. Since the work involved a 3rd party service for a vacuum tank truck, a tech from J Blanton Plumbing was here to manage to their work. Immediately following the "pump-out", Andrew and another tech came to inspect the work, using a fiber-optic water-proof camera, showing me the condition of our sewer lines. The work was done on time, and on budget. Did I mention the No-Drip-Club? It includes an annual home inspection, and offers discounted services. Going forward, our building now has better information for budgeting basic maintenance, in the hope of avoiding some of those unplanned emergencies.8/14/19 read less

Rated highly for: Punctuality, Responsiveness, Quality, ValueNot a discount service, but very prompt, respectful of people and property (even remembering where objects had to be moved to access), minimal disruption... read moreRated highly for: Punctuality, Responsiveness, Quality, ValueNot a discount service, but very prompt, respectful of people and property (even remembering where objects had to be moved to access), minimal disruption to home (only what needed to be done to fix the broken pipe). Will use again. read less

Friendly, professional service at a good price. Both times I've had J. Blanton plumbers out they have been courteous and very helpful. Will be using this company again! Shout out... read moreFriendly, professional service at a good price. Both times I've had J. Blanton plumbers out they have been courteous and very helpful. Will be using this company again! Shout out to Lou who just fixed up our sump pump. read less

Positive: Punctuality, Quality, Responsiveness, ValueDid a great job. Will highly recommend to anyone that asks for a plumber.

I had emergency situation and response was swift. Found and fixed a problem, which was a cracked pipe in my case, did the job quick and clean. Friendly and professional.... read moreI had emergency situation and response was swift. Found and fixed a problem, which was a cracked pipe in my case, did the job quick and clean. Friendly and professional. Great experience. Recommend read less

Thanksgiving was on the verge of disaster at our house, when luckily the fellas at J. Blanton Plumbing showed up and saved the day. Our garbage disposal was clogged and... read moreThanksgiving was on the verge of disaster at our house, when luckily the fellas at J. Blanton Plumbing showed up and saved the day. Our garbage disposal was clogged and causing everything to back up. Andrew showed up and saved the day! I am so grateful that they were able to come in a timely manner and save the holiday! read less

Positive: Responsiveness

As a landlord of a near 100 year old building, I need a competent plumber, and even when there are "surprises" or things don't go as I wanted, this company... read moreAs a landlord of a near 100 year old building, I need a competent plumber, and even when there are "surprises" or things don't go as I wanted, this company stands by their work and they make sure I am satisfied. There are a lot of plumbers in Chicago. I always go with J. Blanton.My reasoning for 4 stars has NOTHING to do with their excellent work quality, they are kind, capable, and confident. So with that I'd like to be abundantly clear, 4 stars is ONLY due to the occasional issue I have had with one or two of the people that answer when I initially call. I have had the same person (nameless out of respect) fail to properly relay my needs to dispatch/the team that will come out to do the work. This has caused the workers to come unprepared, or unable to work because they were misinformed about the issue/job at hand. And though they always make corrections and get things sorted, I am disappointed that this individual has made the same error more than once. To wrap this up, I wouldn't dream of going with any other plumber to date. J. Blanton is a company I have grown to genuinely trust, and one that leaves me knowing the job was done right. And from HVAC, to small jobs, all the way to digging a 12ft hole to pull out an old collapsed flood system I never knew was there, they have gotten the job done right every time. P.S. I don't write reviews, honestly I didn't even have the time to do this one. But this is a company worth my time. Thanks J. Blanton, I hate when I need you.. But boy am I glad you're there.-Darren read less

We're the first floor unit under 3 others and water started coming up through our shower drain and flooded our bathroom floor. We called J Blanton, explained our situation,... read moreWe're the first floor unit under 3 others and water started coming up through our shower drain and flooded our bathroom floor. We called J Blanton, explained our situation, and they were able to get a technician to our home within one hour. Edwin assessed the problem and cleared the clog located 25 feet down the main drain stack. He worked quickly and cleaned up after himself. We were extremely satisfied with the service. read less